MochaHost provides service to over a million domains, but should you use them? To be honest, it depends.
MochaHost has a number of benefits and drawbacks. If you can get past the text-heavy website pages, the low price and wide selection of features make it a strong contender.
This in-depth review of MochaHost will put their claims to the test. We will investigate the following:
Reliability: Will your website be available 24/7 or there is chance of downtime in the middle of the night or on the weekend?
Pricing: Do they offer competitive prices? If there are any discounts available for MochaHost?
Performance: When hosted by MochaHost, how quickly will your website load?
Features: Do they provide everything you need to create a website?
Customer Support: Is MochaHost reliable when you need immediate assistance with your website?
Features: Do they provide everything you need to create a website?
This is a comprehensive analysis of MochaHost, which looks at the hosting service in a great deal of detail. If you don’t have the time to read our full review of MochaHost’s hosting services, here is a scorecard that summarises our findings and concludes with our recommendation.
MochaHost Review Summary
Performance grade A
Average load time 1 second
Free SSL Free
Free domain name Yes
Support Phone/Live chat/Knowledge base
About MochaHost
Beginning in 2002, when its eventual founders saw a great need for reliable web hosting services, MochaHost was born. Located in San Jose, MochaHost’s primary goal was to provide “top-of-the-line” services at an affordable price while also catering to everyone from individual bloggers to multinational corporations.
They now have their headquarters in New York, and all of their data centres are located in the United States, particularly in Chicago, suggesting that they are concentrating on the domestic market. UPS backup, diesel generators, tape libraries, 24/7 monitoring, security alarms and hand scanners are just some of the features of MochaHost’s data centre that the company has chosen to highlight.
Visiting MochaHost’s primary website is like taking a trip back in time (to the early 2000s), which is both a good and bad thing. The sheer volume of data it presents, coupled with the tiny type that strains the eyes, can be off-putting at first. But it has a lot to offer, and we were able to navigate it with relative ease. The site is available in several languages besides English, including German, French, Spanish, Italian, and Portuguese, and it also has a currency converter that works with 42 different currencies.
Pros and cons of MochaHost
Every web host has both benefits and drawbacks. In some cases, the advantages may outweigh the disadvantages, but in others, certain disadvantages may be a deal breaker.
Before making a final decision, consider the advantages and disadvantages of using MochaHost.
Let’s start with the advantages.
Pros
- Easy website builder: Not all web hosts allow you to easily create websites with WYSIWYG editors, so that’s another perk to look for. What You See Is What You Get, or WYSIWYG for short. That is to say, you have zero coding skills and are therefore unable to create your own website. Using this visual editor, your website will be reconstructed exactly as you see it on the screen, with no coding required on your part.
- Lifetime discount guarantee: There isn’t anything else like it. This guarantees that your price will remain unchanged at all times. If you sign up now while the price is low, you’ll keep paying that low rate permanently. The cheapest plan they offer right now costs less than two dollars per month. If you stick with Mochahost as your web host, your monthly fees will never go up to more than $2.
- Lifelong free domain: Domain name registration typically costs $15 annually. However, with Mochahost, your first domain name is free forever. Basically, Mochahost will pay your annual domain name hosting fee in addition to providing you with a free domain name to get started.
- 100% uptime guarantee: The future version of this is also special. The best uptime guarantees I’ve seen from other hosts are 99.9 percent. Mochahost guarantees a hundred percent availability. If you ever experience website downtime, they will provide you with free hosting as part of their guarantee. Interestingly, you can’t tell if they’re having technical issues because there is no server status page. In either case, this is a unique quality.
- 180 days moneyback guarantee: My curiosity was piqued by this particular feature. Not all hosting companies will give you your money back after the first six months. According to the fine print, this means that you have the right to cancel your service anytime within the first six months, but you will not be entitled to a full refund. A prorated refund will be issued to you instead. No refunds will be given after the first six months. That is undeniably something to remember.
- Unlimited bandwidth and disk space: In all of their plans, Mochahost includes unmetered transfer and storage space. While not unprecedented, the availability of unlimited storage and transfer is always appreciated, as many web hosts do not provide such features. Many people are guilty of artificially limiting these two indicators. Users will never again encounter a “bandwidth exceeded” error if this is never a concern.
Cons
- Extra cost for control panel: This one felt like Mochahost was attempting to nickel and dime you. When it comes to choosing a control panel, they have the most options, but they are not free. Linux users have more options than Windows users, with cPanel, Easy Web Panel, WHM, and Plesk to choose from. Windows users are limited to the Website Panel and the Plesk Panel, with the latter costing more.
- Misleading advertising: As mentioned in the 180-day risk-free guarantee above, I had to read the terms of service to figure out what “risk-free” meant. Yes, you can get your money back if you don’t like the service within 180 days, though it will be pro-rated. If you want a full refund, you can get one, but only within 30 days – and you must choose that option. Given that this is a feature that most Web hosting providers do not offer, it appeared that their advertising was either vague or misleading.
- No integrated backup options: It took some additional research to figure this out as well. Mochahost does not back up its data, at least not for customer use. They only use it in an emergency situation. In other words, if you host with them, you’d have to devise your own backup solution. This is not good enough.
MochaHost Performance
When choosing a web host, cost is frequently the most important factor to consider, but performance should never be overlooked.
As a result, we decided to conduct our own tests in order to conduct a thorough analysis of MochaHost’s performance.
MochaHost Speed Test Results:
One of the most important metrics to consider when looking for important performance metrics is speed. A faster website not only improves user experience, but it also improves your website’s search engine optimisation.
A one-second delay, for example, can result in a 15% decrease in customer satisfaction, a 6% decrease in conversions, and a 10% decrease in page views. All of these changes can occur in a single second.
Pingdom’s website speed testing tool was used to assess the performance of our tests. As a result of the circumstances, we obtained the following results:
As you can see, it loaded in a second.
MochaHost Plans and Features
They have a variety of plans, and their most affordable shared hosting plan is called “Soho,” and it currently starts at $2.29 per month. It offers various plans for each type of hosting:
MochaHost Customer Support and Service
MochaHost, like most established web hosting companies in this industry, takes customer support very seriously. MochaHost’s knowledgebase is supplemented by a “Support Portal,” which includes step-by-step guides and a variety of tutorial videos, among other things. The guiding voice is robotic and monotonous in a sleep-inducing way, but it is also helpful, brief, and gets right to the point.
Despite the fact that MochaHost’s knowledgebase contains a sufficient number of useful articles that are neatly organised into all relevant categories, the letter font is microscopic. Reading the articles was like trying to decipher a package insert for a prescription medication.
Aside from that, you can contact MochaHost’s support team via live chat, support ticket, or toll-free phone. Only chat is available around the clock, out of all available support methods.
Bottom Line
MochaHost is a decent budget host, and while it has flaws, so do its competitors. Overall, you can’t complain about the service and resources you get for the price you pay, but if you want access to some of the more premium features, you’ll want to avoid the cheapest package. And the good news is that you can try it risk-free for 180 days thanks to a generous money-back guarantee.