The managed cloud hosting services and knowledgeable support offered by Media Temple have made the company famous. They provide a diverse selection of hosting plans, such as shared hosting, managed WordPress hosting, VPS hosting, and AWH cloud hosting, among others. Media Temple is the web hosting platform of choice for many well-known companies, such as Nordstrom, NBC, Home Depot, Uber, and many more. Check out this in-depth analysis of Media Temple to determine whether or not it’s the best option for your needs.
In this comprehensive review of Media Temple Hosting, we are going to use our evaluation methodology to determine whether or not the company lives up to the claims and promises it has made.
The following is a list of some of the topics that will be the focus of our investigation:
Reliability: Will your website be available at all times, with no downtime, and in a reliable manner?
Speed: I was wondering how quickly pages loaded and how well Media Temple dealt with unexpectedly high volumes of visitors.
Features: Do they offer all of the functions and tools that you will require to complete your task?
Customer Support: Is it simple to get assistance whenever you require it?
Pricing: How much would it cost, and are there any discounts or deals offered by Media Temple that could save you money?
This is going to be a comprehensive look at Media Temple, including an examination of all of the hosting options that are available through Media Temple.
If you do not wish to read the detailed review of the Media Temple hosting service, the summary scorecard and our conclusion are provided below for your convenience.
Media Temple Hosting Review Summary
Performance Grade A
Average Load Time 1s
Average response time 625ms
Support Phone/Live chat/Twitter
About Media Temple
Demian Sellfors and John Carey are credited with establishing Media Temple in Los Angeles in the year 1998. In 2014, they launched their fully managed WordPress hosting service. They currently provide hosting for over 1.5 million websites in 100 countries and have over 125,000 active customers.
Media Temple Pros and Cons
Despite the fact that Media Temple is a well-known web hosting provider, the service may not be appropriate for all customers. You should consider both of these factors before deciding on a course of action.
Pros
- Reliability: Your website will load quickly and will not experience any downtime even during periods of high traffic thanks to the innovative Grid hosting platform provided by Media Temple.
The uptime guarantee provided by MediaTemple exceeds all expectations. They guarantee that your website will be up and running 99.9999 percent of the time. If your website ever goes down for any reason, they will give you a discount on your monthly fee. They offer a 20% discount for every 20 minutes your website is down.
At its core, this is a business accepting responsibility for its actions. They promise to compensate you if they are unable to keep your website operational. Companies have a bad habit of making mistakes and then denying responsibility for them. Everyone makes mistakes, including businesses. This level of corporate responsibility is not something that will be offered to you by just anyone.
- Amazing customer support: Support that is prompt, helpful, and provided by knowledgeable specialists is one of Media Temple’s many strengths. There are WordPress experts available, and support can be reached via live chat, the phone, or email around the clock.
Support is the pinnacle of any Web hosting company. The majority of people on the planet are not technophiles. In fact, the majority of people who become customers of Web hosting companies are business owners. Having said that, businesses must assist them. If they don’t, the business owners will do what any business-minded person would do: they’ll move on to someone who will.
Media Temple has a knowledge base (KB) database, an easy-to-use wiki, and even live system status feeds. Their company blog is regularly updated, and their support teams are based in the United States. You can contact them via email, phone, or a ticketing system, and they promise to respond within 24 hours.
- Moneyback guarantee: For the majority of their services, MediaTemple provides customers with a standard 30-day money-back guarantee. On the other hand, the money-back guarantee for their dedicated server plans is only valid for seven days. These kinds of guarantees are almost always to one’s advantage. However, it seems as though they are restricted. Only hosting fees are eligible for the money-back guarantee that is valid for 30 days. It is not applicable to other services, such as the fees associated with registering a domain name.
Cons
- Plugins not available: The WordPress hosting plans offered by Media Temple do not permit the use of plugins such as backup or caching plugins. This is due to the fact that they either duplicate the built-in services of Media Temple or cause a necessary load on the server.
- No standard freebies: Freebies are a staple of the services provided by the majority of web hosting providers. This includes a shopping cart, software for running a blog, and, in some cases, credit with Google AdSense. None of these are available at no cost through MediaTemple.com. They are not only compatible with all of these, but it is also anticipated that they will be compatible. A good number of the typical freebies serve as “hooks” to attract the attention of a customer in their direction. If Media Temple began providing the standard giveaways, there is a chance that they would see an increase in the number of customers using their services.
- Higher prices: The shared hosting plans offered by Media Temple are more expensive than those offered by other companies, but the company lives up to its reputation for providing excellent service and support.
- No windows based hosting option: Media Temple only provides Linux-based hosting. This is welcome news for many people. They see Linux as a more powerful operating system that can be tailored to their specific requirements. However, Media Temple appears to have forgotten that Microsoft still controls 90% of the operating system market with Windows. Despite the complaints, most people still use Windows, and it would be fantastic if Media Temple offered Windows-based hosting options.
Media Temple Speed Test Results
We created a test website as part of our comprehensive review of the Media Temple Hosting service. This allowed us to determine the actual speed at which the service operates by providing us with a basis for comparison.
Following the phase in which we prepared for the tests, we moved on to the testing phase by utilising the Pingdom website speed testing tool. The following is an account of the findings obtained from the investigation:
As can be seen, the loading time for our Media Temple test site was a single second. This means that our website is significantly quicker than 90% of other websites that were tested.
Media Temple Hosting Plans
Shared hosting, managed WordPress hosting, VPS hosting (either managed or unmanaged), and Amazon Web Services cloud hosting are all available from Media Temple.
Bloggers, business owners, and web designers can all benefit from their shared hosting service. It utilises a clustered architecture that spans hundreds of server processors and is based on the Grid technology developed by Media Temple. The shared hosting provided by Media Temple is both incredibly quick and dependable. It offers scalable bandwidth as well as burstable resources for MySQL.
There are three shared hosting plans: Personal, Pro, and Agency.
The Personal plan includes:
- 20 GB SSD storage
- 1 TB monthly bandwidth
- Up to 1000 email addresse
- Hosting for up to 100 websites
The Pro and Agency plans have more resources available to them and include additional features, such as a global content delivery network (CDN) that allows for faster loading times. These plans also have additional security features, such as a firewall and malware scanning and removal capabilities.
The WordPress hosting provided by Media Temple was developed to offer the highest possible level of both speed and security. It is an excellent choice for WordPress designers and developers.
Additionally, it is available in three different levels: personal, studio, and agency.
Every managed WordPress hosting plan includes:
- Site staging and cloning
- Automatic core updates
- 30 days restore and backup
- Git, WP-CLI, SSH/sFTP and PhpMyAdmin access
- DDoS and intrusion protection
Media Temple also provides Enterprise WordPress Hosting on the Amazon Cloud for customers who have requirements for high traffic volumes. It provides multiple layers of redundancy, immediate scaling, world-class DDoS protection, and a dedicated account manager for all of your support requirements, among other benefits.
In our review of Media Temple, we discovered that the company offers hosting that is both quick and reliable for websites, including WordPress. Even if you use their shared hosting plan, you do not need to be concerned about unexpected peaks in website traffic.
Customer Support of Media Temple Hosting
The goal of Media Temple’s customer service is to be of the highest possible quality. Support is offered around the clock through various channels, including live chat, Twitter, the phone, and support tickets.
The support team is located in the United States. Customers who purchase managed WordPress hosting are granted access to support from certified WordPress experts. The excellent customer service provided by Media Temple has been lauded by a number of previous customers.
In addition, they provide CloudTech Priority Care as a subscription addon that can be purchased in conjunction with any hosting plan. Engineers from CloudTech can optimise your servers, install your web applications, and secure your websites, amongst other services.
In addition, Media Temple keeps a Community site up and running, on which users can read hundreds of articles and tutorials.
Bottom Line
Since you have finished going through our comprehensive review of Media Temple, you may be wondering if Media Temple is the web host that is best suited for your needs.
After conducting an in-depth analysis of the services provided by Media Temple, we have decided to bestow upon them the title of “Best Managed Cloud Hosting.”
Both the Managed Amazon Cloud hosting and the WordPress Cloud hosting that Media Temple provides are extremely dependable and lightning-fast. Their one-of-a-kind architecture is not only instantly scalable but also has no single point of failure, multiple layers of redundancy, and multiple layers of redundancy.
Your sites will be kept safe and secure by Media Temple’s elite team of experienced admins no matter which plan you choose, so you won’t need to worry about the ins and outs of the technical side of things.
Are you prepared to begin your journey with Media Temple? Let us know in comment section!